Returns & Exchanges

At Beauty of Joseon, we want you to experience the true essence of Hanbang skincare with confidence. If you are not completely satisfied with your purchase, we offer a seamless return process for unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization and the correct return address.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the products are unused and the seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center; please keep your tracking number for reference.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-10 business days.