Frequently Asked Questions
Discover everything you need to know about our Hanbang-inspired skincare.
Are Beauty of Joseon products cruelty-free?
Yes, we are a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
What is Hanbang skincare?
Hanbang refers to traditional Korean herbal medicine. We utilize these time-honored ingredients, such as ginseng, rice water, and green plum, combined with modern skincare science to improve skin health.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days depending on the destination country and customs processing times.
What is your return policy?
We accept returns for unopened and unused products within 30 days of delivery. Please contact our support team to initiate a return request.
Are your sunscreens tested for SPF accuracy?
Absolutely. All our sunscreens, including the Relief Sun: Rice + Probiotics, undergo rigorous clinical testing in multiple independent labs to ensure the SPF and PA ratings are accurate.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options available at checkout.